Your privacy matters to us
We are committed to transparency and data security for all users.
Introduction to this privacy policy
This privacy policy explains how eatirenium collects, uses, and protects your personal information in compliance with Australian privacy laws.
Our goal is to provide transparency and empower you with control over your data. Please read carefully to understand your rights and our responsibilities.
Data we collect and how it’s used
We collect information you provide directly, as well as data gathered automatically through cookies and analytics tools.
Information you provide directly
- • Personal details for contact, such as name and email address, submitted via forms.
- • Information shared in consultation requests or support queries.
- • Feedback provided during surveys or reviews on our site.
- • Details given when requesting updates or follow-up support.
- • Any other information you choose to provide for service delivery.
Information collected automatically
- • Device type, browser, and operating system information.
- • IP address and general location for analytics purposes.
- • Usage data, including page views and site navigation patterns.
- • Cookies and similar technology preferences.
- • Interaction logs for support and security monitoring.
How your data is used and stored
Your information is only used to provide services, respond to enquiries, and improve the website. Data is protected and not sold to third parties.
- • Responding to contact requests and providing consultations.
- • Improving website content and user experience.
- • Managing client relationships and ongoing support.
- • Ensuring compliance with legal obligations and policies.
- • Maintaining site security and fraud prevention.
- • Analysing website usage for performance improvement.
- • Communicating updates or important changes.
Our commitment: We are dedicated to safeguarding your personal information and maintaining strict confidentiality at every stage of our process.
Data sharing and third parties
We do not sell your personal data. Information is only shared with trusted partners when necessary for service delivery or regulatory compliance.
Service providers and partners
We work with reputable service providers to ensure secure data handling and efficient service operations.
Legal obligations and disclosures
We may disclose information if required by Australian law, regulation, or legal process.
Anonymous statistics and analytics
We use data in aggregated, non-identifiable forms for analytics purposes.
Your rights and control
You have the right to access, correct, or request deletion of your data at any time. Please contact us for assistance.
- • Request access to your personal data held.
- • Request correction of inaccurate information.
- • Request deletion of your personal data.
- • Request transfer of your data to another provider.
- • Object to certain uses of your data.
- • Request restrictions on data processing.
Contact us to exercise your rights or for more information about your privacy options.
How we protect your data
We implement technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
Technical safeguards in place
- • Data encryption in transit and at rest.
- • Regular security audits and vulnerability checks.
- • Access controls for authorised personnel only.
- • Continuous monitoring for suspicious activity.
Organisational safeguards
- • Staff privacy and security training.
- • Designated privacy officer for compliance.
- • Internal reviews of privacy practices.
- • Vendor due diligence and agreements.
Data retention and deletion policy
We retain your personal data only as long as necessary for our services or as required by law. Data is securely deleted when no longer needed.
- • Account information is kept for active clients only.
- • Consultation data is retained for service delivery.
- • Support queries are stored for follow-up.
- • Fee and repayment details kept as required.
- • Marketing preferences held only with consent.
Data retention periods are reviewed regularly and comply with legal standards.
International data transfers
If data is transferred outside Australia, we ensure safeguards are in place in line with Australian privacy laws.
- • Only with trusted service providers.
- • Agreements require adequate data protection.
- • Regular review of transfer practices.
- • Consent obtained where required.
Cookies and tracking technology
We use cookies to improve your website experience. You can manage your preferences at any time via browser settings.
Types of cookies used here
- • Support basic site functionality.
- • Track site usage for improvements.
- • Remember your preferences.
- • Enable enhanced site features.
Adjusting cookie settings may affect certain site features.
Privacy policy changes and updates
We may update this policy as needed. Please check back regularly for the latest version.
- • Notice on the website for significant changes.
- • Direct email notification if appropriate.
- • Updated effective date posted here.
- • Continued use indicates acceptance of changes.
We are committed to keeping you informed about any policy updates.
Contact our privacy team
Please reach out for questions about this policy or your data rights.
eatirenium
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61.3.6869.8528
Email: content@eatirenium.com
Last updated September 2, 2025
Effective from September 2, 2025